1. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and in accordance with these terms.
• Not engage in any activity that could harm the website or its users.
• Comply with all applicable laws and regulations.

2. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or material may occur. If you have any questions about a product, please contact us before purchasing.

Our products are categorized into:

• Athletic
• Casual & Dress
• Cowboy
• Hunting & Fishing
• Work

3. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Once your order is placed, you will receive an order confirmation email. Please review the details carefully and contact us immediately if there are any discrepancies.

4. Shipping and Delivery

We offer the following shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch.
• Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after dispatch.

Please note that order processing takes 1-2 business days before your item is shipped. We ship globally, excluding certain remote areas in Asia.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns and exchanges policy within 15 days of receiving your order.

To be eligible for a return or exchange, your item must be:

• Unused and in the same condition as when you received it.
• In its original packaging.
• Accompanied by the receipt or proof of purchase.

Non-returnable items include custom-made or personalized items and items marked as final sale.

For detailed instructions on how to initiate a return or exchange, please refer to our Returns & Exchanges section on the homepage.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Merel Shoes Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Merel Shoes Shop shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products. Our total liability to you for any claim arising from your use of the website or products shall not exceed the amount paid by you for the product in question.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be resolved in the courts of San Francisco, California.

9. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Merel Shoes Shop
996 Harrison Street, San Francisco, US 94107
Email: [email protected]